Information We Collect

Information You Provide

Contact information — your name, email address, and phone number when you contact us, place an order, or sign up for updates.
Order information — shipping address and order details needed to fulfill your purchase.
Photos, videos, and other content — the materials you upload or send to us so we can create your slideshow (see "Your Content" below).

Payments are processed by third-party payment processors (such as Stripe, PayPal, or Venmo). Your card number and full payment details are collected and stored by the payment processor, not by us. We receive only the information needed to confirm and fulfill your order.

Information Collected Automatically

When you visit our website, we and our analytics providers may automatically collect standard technical information, including your IP address, browser type, device type, the pages you visit, and how long you spend on them. This information is collected through cookies and similar technologies as described in our Cookie Policy.

Your Content

The photos, videos, music selections, and other materials you provide remain yours. We use them only to create and deliver your slideshow, to communicate with you about your order, and to store them for a reasonable period in case you request revisions or re-delivery. We do not use your uploaded content for marketing without your permission.

How We Use Your Information

We use the information we collect to:

Create, deliver, and ship your slideshow and related products
Respond to your inquiries and provide customer support
Process payments and send order confirmations
Improve our website and services
Send updates or promotional messages you have opted into (you can unsubscribe at any time)
Comply with legal obligations and protect our rights

We do not sell your personal information. We share it only with:

Service providers who help us operate the business — such as website hosting, media storage and processing, payment processors, email providers, and analytics services (including Google Analytics)
Shipping carriers to deliver physical products
Legal authorities when required by law, court order, or to protect our rights, safety, or property
A successor business if we are acquired or transfer our assets, in which case your information may be transferred as part of that transaction

Data Security

We use commercially reasonable measures to protect your information from loss, theft, and unauthorized access. No method of electronic transmission or storage is completely secure, so we cannot guarantee absolute security.

How Long We Keep Your Information

We keep personal information only as long as we need it for the purposes described in this policy, or as required for legal, accounting, or reporting obligations. When it is no longer needed, we delete it or anonymize it.

Children's Privacy

Our services are not directed at children under 13, and we do not knowingly collect personal information from children under 13. Photos of children supplied by an adult customer as part of a slideshow order are handled as customer content under "Your Content" above.

Your Rights and Choices

You may contact us at any time to:

Request access to the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Request deletion of your personal information, subject to legal retention requirements
Opt out of marketing emails (or use the unsubscribe link in any message we send)

We will not discriminate against you for exercising any of these rights.

Milestone Slideshows Privacy Policy

Information We Collect

Information You Provide

Payment Information

Information Collected Automatically

Your Content

How We Use Your Information

Data Security

How Long We Keep Your Information

Children's Privacy

Your Rights and Choices

Cookies

Third-Party Links

Changes to This Policy

Contact Us